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May 28th, 2025 21:28
bitlocker plz help me
A sudden power outage caused my computer to freeze. When I restarted it, it asked for BitLocker, even though I hadn't done so. I opened my Microsoft account and found the computer in the Devices list, but without a key number.
Please, I want to solve the problem, as it has locked the entire hard drive (Windows + the additional hard drive). I am willing to provide any evidence that it has been my own device since I bought it, and I am the only one dealing with it.
plz help me, This problem threatens my future in continuing my job.
this's my Email for contact, im waiting u plz
<Private data removed from public view. DELL Admin>
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DELL-Jesse L
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17.8K Posts
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June 2nd, 2025 12:15
For assistance with Bitlocker you will need to contact Dell Support. You can click Get Help Now icon to the right of this post for assistance.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.