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March 8th, 2023 02:00

Validate Configuration not working

Hello,

After completing everything during the validation I have this message:

Failed to create workflow instance: Cannot match the serial number of host vxrail-node1 through the host management IP. Please provide the correct management IP address.

 

The IP address is correct

Thanks for the help

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7.5K Posts

March 8th, 2023 08:00

Hello jtaverne,

You will need to open a support case to get this issued fixed.  When you open a support case you can reference KB article 000191824.

April 27th, 2023 20:00

hi,

what was the resolution for this topic. We are encountering the same scenario

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7.5K Posts

April 28th, 2023 06:00

Hello alvinsalaver,

You will need to open a support case for this issue.  What has to happed is that support is going to need to manually change a couple of files to resolve this issue.  Only support or a partner can apply the fix that is needed.

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26 Posts

May 1st, 2023 01:00

Hi Sam,

How do we create support request for VxRail?

Thank you.

 

Durga Mukhia.

 

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7.5K Posts

May 1st, 2023 08:00

Hello Durga,

Where are you located?

May 6th, 2023 01:00

Hi Dell-Sam

Can you open a support ticket for this?

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7.5K Posts

May 8th, 2023 09:00

Hello alvinsalaver,

I can’t open a support case for this issue.  as long as your system has an active support contract you can open a support case.

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26 Posts

May 18th, 2023 06:00

Hi Sam,

I am from Bhutan.

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7.5K Posts

May 19th, 2023 03:00

Hello Durga,

Here is the phone number to EMC support.

Dell EMC Support (Storage, Data Protection and Converged Infrastructure support only.) 24/7

800 852 3538

6415 5091 (Toll)

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1 Message

September 28th, 2023 10:55

This validation error will trigger, if you manually assign ESXi management network IP address on vmk0.

Solution: Remove the ESXi management IP from vmk0 and assign the ESXi management IP on vmk2

Example: If the ESXi management network IP is set to 192.168.1.11

Remove the IP form vmk0:

esxcli network ip interface ipv4 set -i vmk0 -t static -g 0.0.0.0 -I 0.0.0.0 -N 0.0.0.0

Assign the ip to vmk2:

esxcli network ip interface ipv4 set -i vmk2 -t static -g 192.168.1.1 -I 192.168.1.11 -N 255.255.255.0

(edited)

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