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1717
September 30th, 2021 06:00
Upgrade failed. Unexpected failure during upgrade from 4.7.536 to 7.0.421
I was try to upgrade from VxRail 4.7.536 to 7.0.241 and fail script for deploy OVA.
VxRail Update ran into a problem... at 18%
- error deploy temp vxm
Starting deployment of the new VxRail Manager OVA file...
Do you know of any way to cancel this installation?
I only have the button to retry but not to cancel the upgrade, I have it blocked.
Thanks in advance.
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DELL-Sam L
Moderator
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7.5K Posts
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September 30th, 2021 15:00
Hello Sysadm_Desigual,
In order to cancel the install you will need to call into support for them to cancel the install.
DELL-Naoyuki K
4 Operator
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1.9K Posts
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October 4th, 2021 23:00
In order to cancel LCM task, you need to enabled LCM advanced mode on VxRail Manager.
If you have enough privilege you can view the KB below to get steps.
https://www.dell.com/support/kbdoc/000158241
simovic
7 Posts
0
November 23rd, 2021 15:00
do you able to resolve this issue? because I have the same issue now, from 4.7.411 to 7.0.241! any one can help us, thanks in advanced
DellEMCSupport
Moderator
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631 Posts
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November 24th, 2021 11:00
Hello simovic,
You will need to open a support case if you can’t view the kb article linked above.