Unsolved
1 Rookie
•
3 Posts
1
55
September 9th, 2025 20:26
8.0.361-29253789 Report Warning
As I wait for Dell T and M to resolve my expired Dell support and my new BYOS from Broadcom (Since July) I still have 2 vulnerable VXRail installs.
I have never done an update on my own but I think I may have to this time. My VXRail Update Advisor report has one warning. Kubectl query failed but No Client data mismatch found Please refer to KB000212809. The resolution to this is to call Dell support. Lol.
Any help to get this resolved or if I can just ignore this warning altogether would be appreciated.
No Events found!
roodeewhy
1 Rookie
•
5 Posts
0
September 9th, 2025 22:42
What version of VxRail are you on? We are on "7.0.540" and also get the same warning in the advisor report. I ran the following commands referenced in KB and response was good with no errors. So not sure why advisor is throwing a warning.
kubectl get nodes -o wide
kubectl --kubeconfig /etc/rancher/rke2/rke2.yaml -n helium get nodes
Both commands above gave this response (first with more detail):
NAME STATUS ROLES AGE VERSION
product Ready control-plane,etcd,master 222d v1.27.10+rke2r1
ErwinG77
1 Rookie
•
4 Posts
0
September 10th, 2025 10:41
I ran into the same issue last week when upgrading our VxRail 7.0.550 cluster to 8.0.361. I opened a ticket with support and they told me it was due to a permission issue. Apparently, the process running the advisor report doesn't have permission to query the Kubernetes status. They told me it is some sort of a precaution and therefore a cosmetic warning and could proceed with the upgrade.
The upgrade was done last week without a problem.
chaydenDellUser
1 Rookie
•
3 Posts
0
September 10th, 2025 11:13
I am on 8.0.330-29081604. I have over the years watched the upgrade team ignore so many warnings in the report so I was hoping it was one that can be ignored. Thanks. I will start on this right away.
roodeewhy
1 Rookie
•
5 Posts
0
September 10th, 2025 14:12
@ErwinG77 Thanks for the response and update from your support ticket on this! We will ignore this warning as well.
chaydenDellUser
1 Rookie
•
3 Posts
0
September 10th, 2025 20:23
Both clusters are updated. No issues. Thanks for the help!
ErwinG77
1 Rookie
•
4 Posts
0
September 11th, 2025 07:54
That's good news! Glad to be of assistance.