Running a managed application on MAC

Hi David,

I can confirm that Notepad.exe functions OK, the error returned after logon to the application i'm publishing is "URL not specified"

This application error indicates that the configuration file (found in the same directory as the executable) is not being read, I have confirmed that the configuration file is ignored by changing the login behavior type to integrated logon which would bypass the username and password screen, it's not bypassed and the username and password screen is still displayed.

Thanks

Nathan

Hello Nathan,

Have you tried the same setup with another published application executable, such as notepad.exe?

Can you try this and let me know if it is just your first application that shows the error or all applications published in this way?

Can you also post a screenshot or the text of the error message you see.

Thanks

David

Hi David,

Yes thats correct the windows client reads the configuration file, MAC client does not.

I am using the working directory option as without this it does not work on the windows client either. Do you have any examples of how I could use the argument to load the supporting files required for operation or is that application specific?

Thanks

Nathan

Hi Nathan,

So you are saying that a Windows client is able to launch and see the config file but the Mac Client disregards it?

Is it possible to specify the configuration file either as an application argument or by using the working directory option.

Have you already tried this?

Regards

David

Nathan,

There is a further configuration option that we could try, however it invovles a registry modification so I would prefer to make this change over a webex or telephone call. Is it possble you could open a support case, then I can make contact with you to look at this further.

Kind Regards

David

Hi David,

A support case has now been raised with reference :-

CaseID:976067  

Kindest Regards

Nathan

Hi Nathan,

I have accepted the case and spoken with Kashif, I am just waiting on him to let me know your contact number and then I will try to call you.

Thanks

David

Hi David,

My contact number can be found below, best to get me on the mobile

Hi David,

Thanks for all your help so far, please find attached the two log files we created.

Kindest Regards

Nathan

Additional Attachments:

• 
  mac.log.zip

Hi Nathan,

Thank you for the logs. I have just sent you an email from the support case that was opened for this issue, hopefully you will already have seen it. If you have any further questions then please just reply to that email.

Many thanks

David