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October 21st, 2010 16:00

Outlook 2003 - Profiles - Where Are They?

I have set up 5 Virtual Desktops with Office 2003 installed.  However, I cannot get the User Profiles to push the Outlook 2003 configuration.

I have configured User Profiles for the following registry:

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem

HKCU\Software\Microsoft\Office

However, whenever I launch Outlook, it goes through it's initial setup first and I have to create a new profile.  What am I missing?

Thanks,

Jeff

27 Posts

October 22nd, 2010 11:00

Hello Jeff,

Try to use these Keys:

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
HKCU\Software\Microsoft\Office\11.0


228 Posts

October 22nd, 2010 07:00

Hi Jeff,

How did you initially configure the Outlook profile for the users, did you do this manually and then have the Quest User Profiles backup these registry keys on logoff?

Are you capturing other registry keys on logoff, can you see these settings being re-applied on user logon?

Have you verified that the User Profiles are storing the information for the user, by checking that the folder on the storage server is being updated when the user logs off?

180 Posts

October 22nd, 2010 08:00

Are the desktops persistent or not? is the user using roaming profiles or do they have their AppData folder re-directed to their network share?

Basically outlook writes to the users AppData folder and not just the registry.

"never I launch Outlook, it goes through it's initial setup first and I have to create a new profile." > that is what we see if the user doesn't have a consistent AppData folder.

Dan

180 Posts

October 22nd, 2010 09:00

Depends how good your user data servers are too

October 22nd, 2010 09:00

One should be cautious about redirecting the entire AppData folder, unless there are only a few known applications in use.  Applications that require lots of file updates can kill performance if folder redirection is involved for the files being updated in realtime.  When I say kill performance, I mean it can be 10x slower.  This typically gets identified in production when the problems start to happen under stress, not in a pilot when only a few users are accessing the system.

October 22nd, 2010 11:00

Might want to read Shawn's top 10 list of reasons to hate redirecting AppData.:

http://appvirtguru.com/viewtopic.php?p=7387&sid=de9ec8d80003a42d6a258e4771650975

180 Posts

October 22nd, 2010 12:00

Good link. Though we have over 1000 weird and wonderful apps and have never really seen any issues with redirecting AppData.

Shared cache and other new features with App-V 4.6 also get around a lot of the problems if your using App-V.

But cautious you must be!

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98 Posts

November 1st, 2010 12:00

If you redirect Appdata using UNC paths then Adobe Reader 9.3 doesn't work at all.

Hit that more then a few times now.

November 1st, 2010 16:00

Found there are also several folders that need to be captured as well:

AppData\Roaming\Microsoft\UProof

AppData\Roaming\Microsoft\Proof

AppData\Roaming\Microsoft\office

AppData\Roaming\Microsoft\Outlook  (be careful not to allow roaming profiles)

AppData\Roaming\Microsoft\Signatures

AppData\Local\Microsoft\Outlook (again, do not use roaming profiles)

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