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November 5th, 2011 10:00

Error launching apps.

When trying to launch and app installed on physical PC I got an error message "There are no available computers to connect to at this time. Please report this error to your system administrator."

The desktop was initiated successfully in vWorkspace Console.

Any help with this is greatly appreciated.

Thanks

Virtual Planet

101 Posts

November 5th, 2011 19:00

Hi,

Sounds like the publishing of the manged application in the vWorkspace console is not correct.  Check the properties of the manged application you are trying to launch and check the publishing looks right. 

I am not sure I understand however exactly what you mean by launching an app on a physical computer, can you explain a bit more?  Do you mean that you have imported a physical computer into a desktop group and you are trying to connect to that or you are trying to launch a published application from physical computer?

Cheers

Paul

November 6th, 2011 07:00

Hi Paul,

Thanks for the reply. You're correct. I've imported the physical machine into a desktop group and I'm trying to launch a published app from that physical computer (the software is installed locally on that physical machine).

Thanks

228 Posts

November 6th, 2011 18:00

Hi,

Have you installed the vWorkspace PNtools on the physical computer, this can be initiated via the vWorkspace Console.

What is the status of the physical computer when viewed in the vWorkspace Console, does it show as offline, online etc..

David

November 6th, 2011 19:00

Hi There,

From the looks of it this then might be related to Firewall issues?

If you have a look through the specific checks on pages 6 and 7 of the Troubleshooting guide and hopefully this should help resolve where things are going wrong?

Or try this link

Cheers,

Dave

November 6th, 2011 19:00

Hi David,

PNtools is installed on the physical computer and the initializing task succeeded. I can ping both ways.

thanks

November 6th, 2011 20:00

Thanks Roman Demchenko for this post that helped solve my second problem.

http://communities.quest.com/thread/2496

Thanks all for trying to help.

November 6th, 2011 20:00

Hi Dave,

Firewall is definitely turned off.

I re-installed the PNtools and seems happier but gave a different error message "The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support."

thanks

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