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3222

April 28th, 2011 10:00

Cannot connect to published Desktop

Hi community,

i have a problem with the connection from the web acces / app portal to connect to a published desktop (parallels container).

after starting the desktop vworkspace client try to connect to the container but fails.

i have cheked the license, its fine.

firewall is off.

network is ok.

enviroment:

vWorkspace 7.2

Container Running W2k8 R2 x64

is there any solution about this ??

please let me know...

regards,

attiq

44 Posts

April 28th, 2011 13:00

What is the "Logon State" status of the container in the desktop group?

31 Posts

April 28th, 2011 14:00

Normal Logon State is "Logged Off"

While connecting, it turns to "Logged On"

31 Posts

April 28th, 2011 14:00

we dont user secure-it.

its a simple message like "ask your administrator"

i have attached it!

regards

April 28th, 2011 14:00

Are you also connecting through Secure-IT ?

What is the error message you receive when trying to connect ?

19 Posts

April 29th, 2011 11:00

Has remote desktop been turned on in the target machine? Try connecting directly with an RDP client.

31 Posts

April 29th, 2011 11:00

yes rdp is turned on.

directly connection to the container works fine.

April 29th, 2011 12:00

Hello Attiq,

A few questions on this issue

  1. Has this issue just started occurring or is this a new environment/allways occurred?
    1. If issue just started occurring, what has changed?
  2. What version of PNTools do you have installed on your Parallels Container?

Thanks,

Roman

31 Posts

April 29th, 2011 14:00

hi,

the issue is gone.

our network guy made some misconfiguration in security-config of the VLAN in the ASA

thanks anyway guys for your help.

regards,

as

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