AppPortal fails to connect

Are you using the latest build of connector for windows? I have an identical situation but for linux connector, it turns out that it was a connector version issue and the lates version thwn worked fine.

Maybe you could try with PromptForLocation=1 in config.xml, that stand for manual connect to farm

Robert

Hi Mike,

If you start AppPortal like this:

"C:\Program Files (x86)\Quest Software\vWorkspace Client\pnap32.exe" /autodelete

It will wipe out the Config automatically each time you close appportal.

Next time you open it, it will redownload the config.xml and carry on working.

To fix the actual problem, rather than avoid it, How did you generate the config.xml ?

Can you try manully setting up AppPortal and then clicking on "Export" to generate a new config.xml file ? Once you have this, try deploying the settings using this one instead and let us know if the issue goes away.

Thanks, Andrew.

Robert, it is the latest build.  I had this issue prior to a rebuild of our vWorkspace server also.

Andrew,  That is actually how I created the config.xml.  Manually set up the connection on my system and then exported to the server.

This is not happening to every system - it only happens to a majority of the systems in our China facility.

Everyone in US and the UK work perfectly.  I think the systems that are affected are ones that were built using an image - using Windows Imaging - and I do not believe that the people that did these systems with the image created the image very well.  I have tried to 'Sysprep' one of the systems and I come out with the same issue after a little bit.  One system that did have this issue, had to be rebuilt and it was not done as an image - works perfectly now.

Hi Mike,

Take a look at

HKEY_CURRENT_USER\Software\Provision Networks\Provision-IT Client\Server Farms\Farm1

You'll notice the Subkeys "Location1" etc

What happens to these, does the whole content disappear or just some of it  or does it appear to be set and valid still ?

Are they also trying to set the settings through an ADMX file ? We've had problems if you don't fill out all the options in the Group Policy and it ends up invalidating the settings.

Thanks, Andrew.

No GPO involved

Yes, all of that info gets wiped in the HKCU settings.

For the time, I am going to go with the /autodelete parameter on the shortcut.