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2 Intern
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138 Posts
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1366
November 21st, 2017 05:00
VPLEX HW installation
Hello, I am new to VPLEX. 2 questions. first, how can I download the VPLEX directors and management server OE to update the firmwares. second is it recommended to consider 1 U blank space in RACK between each VPLEX modules ?
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ankur.patel
2 Intern
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286 Posts
0
November 21st, 2017 05:00
Mohammed customers are not allowed to upgrade/install the code themselves. It must be done via support. If this is a VS2 then the white space must be considered
M.Hani
2 Intern
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138 Posts
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November 22nd, 2017 06:00
but our site is in classified zone and support will not allowed to enter. Why EMC not let me to update the VPLEX ? I bought VPLEX and need support. wish I bought other solutions than VPLEX !
ankur.patel
2 Intern
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286 Posts
1
November 22nd, 2017 12:00
Please work with your account team regarding this. The rules may be different for restricted sites