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9 Posts
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2294
August 5th, 2014 09:00
VPLEX Health Check Error
Hi Team,
While performing the vplex healthcheck,I got the below error. could you please suggest me how to resolve this.
Management Server System Check
Baseboard Management Control Check : ERROR
Can not start ipmi service
No Events found!
garyo
89 Posts
0
August 19th, 2014 15:00
Hi,
It looks like this particular issue has been reported in the past. There was a permission problem missing in the call to the ipmi service.
This has been fixed as of GeoSynchrony 5.2 GA release. If you were running say 5.1 or older code, then this might explain it.
Gary
garyo
89 Posts
0
August 25th, 2014 11:00
Hi,
Strange then, this must be something new, or unrelated to the other fix in 5.2.
Please open up a Service Request (SR) with EMC Support.
Thanks,
Gary
elearning
1 Rookie
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51 Posts
0
June 22nd, 2015 06:00
hi all,
i have the same message on my box.
have you an answer from EMC support ?
thanks
garyo
89 Posts
0
June 24th, 2015 08:00
Hi,
I checked the KB database, it looks like this KB could be it:
VPLEX: VPlexPlatformHealthCheck returns error after root password is requested.
Article Number:000190409
It is open only to Employees and Partners.
Please quote that KB when talking to EMC Support. There is a workaround that can be applied in 5.3. This appears to be a regression from 5.2.
It seems like this issue is fixed in the 5.4.1 GA release.
Thanks,
Gary
garyo
89 Posts
1
June 24th, 2015 09:00
Update - that KB article (000190409) is now available to customers as well.
It is best to confirm the instance with Support before attempting the workaround mentioned in the KB.
Thanks,
Gary