Unsolved
1 Rookie
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2 Posts
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30
February 6th, 2025 07:25
Vostro3500 forgot system/bios password
I bought this vostro3500.about a year ago haven't used it in almost 8 months as my main use is my desktop PC.. I've recently required a laptop for a couple of things I'm doing, now I remember setting it up thinking I was clever, but cannot for the life of me remember the password I set in bios.. now it's not even letting me boot the bios or anything quite an impressive lockout method I must say.. but it's rendering this good little laptop a paperweight.. what are my options?
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Chino de Oro
9 Legend
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8.1K Posts
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February 6th, 2025 07:35
If you have forgotten one of the passwords that is set in the BIOS, contact Dell Technical Support to obtain a password release code. The password release code is based on the unique password prompt that is generated using information from your Dell laptop. Be prepare to provide information for ownership verification.
Vostro3500supp
1 Rookie
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2 Posts
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February 6th, 2025 11:44
@Chino de Oro
Hey mate when I did that, it said my support had expired or something.. and asked me to renew it and stuff.. I put in a request though so hopefully can work that out when they get back to me
ejn63
10 Elder
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28.6K Posts
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February 6th, 2025 11:55
You need to call support -- there will be a pay for support option (the call will not be free of charge).