1 Message

966

June 9th, 2021 19:00

Vostro 7500, BLUE SCREEN:driver_power_state_failure after sleep

Recently, I encountered `driver_power_state_failure ` on my Vostro 7500 after the laptop goes to sleep(every time). I bought it last month and the issue started happening this week.

I Googled and tried many things but none of them works. Could somebody help me? Please let me know if you need anything more.

Screenshot:

AndyJiang_0-1623293625487.png

 

AndyJiang_1-1623293643211.png

 

Community Manager

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56.9K Posts

March 8th, 2022 11:00

Update = After verifying ownership and completing troubleshooting, a DELL-Cares agent setup service.

Moderator

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27.6K Posts

June 10th, 2021 13:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

4 Posts

January 1st, 2022 15:00

I'm having the exact same problem with the same laptop. Started about a month ago after updating drivers.

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