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September 19th, 2024 23:59
Vostro 3520 webcam does not work
Vostro 3520
Webcam does not work on my Vostro 3520 <Private data removed from public view. DELL-Admin> under Win11. I have tried all instructions described in the official support video: https://www.youtube.com/watch?v=3pZG-a29W7s
this includes BIOS update, windows update, Windows security settings for camera (all enabled), Virus protection checking, driver remove, reinstall, devmgr checking, disabling, reenabling, etc. Even stranger is that the notebook does not work with an external webcam either (webcam work well with other notebook). Can it be a problem with the built-in Safeshutter feature which may be hard wired and is faulty? Does this notebook have a failsafe option to override this?
Your help is appreciated:
Frank
DELL-Jesse L
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September 25th, 2024 11:11
You can click here for troubleshooting and resolving the camera issues on your laptop.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.
Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.