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August 11th, 2023 10:13

Vostro 3510 folding joint damaged

Hi Dell,

The problem of my laptop:

Vostro 15 3510

Service Tag: 

Warranty:  Expired FEB 24, 2023

It seems that my Dell Vostro 3510 folding joint is damaged.

I cannot open the screen laptop after it was folded. Now it can only opened at about 20 degree.

The hinge of right-hand-side of the screen seems got damaged.

It seems that there are parts damaged on the screen.

If I forced to open the screen, the screw and the screen frame would get lose or further separated.

(Please see below for the photos attached.)

I bought it just at Feb 2022. Now it's only after one and half year after I bought it.

I have no warranty.

How much cost of this??

I am from Nottingham, the United Kingdom.

Where is my Nearest Dell service center??

Otherwise would you please tell any online solution for this problem.

Thank you very much.

Kind regards,

aspleung

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May 12th, 2024 04:00

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