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March 25th, 2026 05:40

Vostro 3500 shuts down when lid is closed

My laptop is dell vostro 3500 purchased on dec 2021. For last two days, when I close my lid, laptop shuts down automatically. I had checked the power options and I changed the settings to do nothing. But then also, the laptop shuts down, and I can't able to close the lid when my lap kept idle. So any solutions? please!

Community Manager

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1.8K Posts

March 25th, 2026 05:40

Hello! Thank you for reaching out to us. I am the Dell-Cares contact only for Order or Sales related questions. For all Technical Support issues, you need to contact the Get Help Now support team. Moving your thread to an applicable hardware board. Click the Get Help Now on right to start a chat.

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