Vostro 14 5468 notebook won't turn up

Question

Hello all,

While pressing power button, power button light glow up for 10-15 second, and then gets off. Afterwards charing light glow up 3 times orange(amber) and 5 times white. Display screen remains black... (no display) ...

One more thing is that, while connecting charger, it's charging light glow once and gets off.

Please suggest...

ejn63 · Accepted Answer

Short circuit somewhere. Remove the battery. Will the system boot? If yes, the battery is bad.

If no, replace the DC jack next:

https://www.ebay.com/itm/DC-IN-Power-Jack-Cable-Harness-Dell-Vostro-14-5468-M3FM1-0M3FM1-DC30100YG00-Port/222908618722?hash=item33e66397e2:g:1nIAAOSw~CFY7Xbf

If that doesn't solve the issue, replace the mainboard.

AliAkhtar · Answer

No issue with the dc jack... Dell service engineer visited... Didn't find anything, at last he told issue with board... Could you please suggest anything

ejn63 · Answer

At this point, the only thing left is a bad mainboard.

Vostro

Vostro 14 5468 notebook won't turn up

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