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March 3rd, 2023 15:00
The right display mount broke Dell Vostro 15 3515
Good afternoon. I bought a laptop from an Alta store in Georgia in September 2022. Today (March 2023) when opening the laptop, the right hinge from the lid broke off. The lid is now held on one hinge. This also caused the display frame to peel off and now the laptop cannot be closed or opened. Please send a new case, I am willing to pay whatever it takes.
DELL-Cares
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March 3rd, 2023 15:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.