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1 Message
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23
March 29th, 2025 20:30
Not rebooting
Stuck on dell logo. Carried out self diagnosis in bios menu by pressing F12 showing no problem.
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Unsolved
1 Rookie
•
1 Message
0
23
March 29th, 2025 20:30
Stuck on dell logo. Carried out self diagnosis in bios menu by pressing F12 showing no problem.
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DELL-Jesse L
Moderator
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17.6K Posts
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March 31st, 2025 09:53
What is the system model that is not rebooting?
If your Dell Vostro laptop won't reboot, try a hard reset by disconnecting the power and battery (if removable), holding the power button for 20 seconds, and then reconnecting everything to see if it boots.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
DELL-Nat M
Community Manager
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3.2K Posts
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March 31st, 2025 10:22
test