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1 Rookie

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1 Message

1218

December 25th, 2022 06:00

My dell is not working it is showing ep exception header

Vostro 5415

Vostro 5415

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4 Operator

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1.8K Posts

December 25th, 2022 06:00

I don't know what laptop you have. You identified your laptop as a Vostro,  but you posted in the Alienware forum. I also don't know where and when you see that error, and what app generates the error, because you didn't tell us. The more information you give us, the better, including what version of Windows you have.

That error has been associated with the My Alienware app. If that's what you have, delete that app, reboot, then reinstall the app from the Windows Store.

If that doesn't eliminate the error, then there may be a conflict with another app. Some users found that they needed to open Killer Control Center and create an exception for My Alienware app.

7 Technologist

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6.1K Posts

December 25th, 2022 08:00

Support for Vostro 5415 laptop. 

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