Hing problem

You are posting on an user to user community board.  The hinge/hinge assembly will require hardware replacement.  It may not be covered under basic warranty unless you have accidental damage coverage.

If you want to contact warranty support, click on Get Help Now button on the lower right of this screen.  You may choose other options for out of warranty repair or sourcing parts for DIY repair.  Further information can be reviewed here  https://www.dell.com/support/kbdoc/en-us/000132374/how-to-arrange-an-out-of-warranty-repair-on-your-dell-system