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April 4th, 2020 05:00

Does my Vostro 5481 supports 144Hz monitor?

I have a monitor that supports 144Hz but I couldn't find a way to get that refresh by using my laptop. Is it possible? or it doesn't support it?

4 Operator

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6.2K Posts

April 4th, 2020 06:00

Welcome to the Dell Community @doraonay 

Ports and connectors.

Video: One HDMI 1.4b port (supports up to 2k)

Support for 4096×2160 at 24 Hz, 3840×2160 at 24, 25, and 30 Hz, and 1920×1080 at 120 Hz.

https://www.dell.com/support/manuals/us/en/19/vostro-14-5481-laptop/vostro_5481_setup_specs/ports-and-connectors?guid=guid-1889ac13-e23a-4382-8138-3502dd6bd219&lang=en-us

Video card specifications.

Intel UHD Graphics 620:

Maximum resolution: 1920x1200@60Hz

Nvidia GeForce MX130 equivalent, 2 GB:

Maximum resolution: 1920x1200@60Hz

https://www.dell.com/support/manuals/us/en/19/vostro-14-5481-laptop/vostro_5481_setup_specs/video-card?guid=guid-74c86f15-20f8-4ade-8e96-352114373b4d&lang=en-us

Best regards,

U2

4 Operator

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20.1K Posts

April 4th, 2020 05:00

Service tags are private and not allowed on this public user to user forum. Edit your post to remove it. The video card in the computer controls the resolution, not the monitor. Check the display settings to make sure you have the recommended (best) resolution.

9 Legend

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14K Posts

April 4th, 2020 06:00

@doraonay  What resolution is this display and what kind of cable are you using to connect the system to it? That can be a limiting factor since not all options allow the same amount of display bandwidth. I’m also not sure Intel GPUs support 144 Hz. I’ve seen at least some systems with Intel GPUs run 120 Hz, but never positive confirmation of 144. However, if you’re planning to use this for gaming, be aware that you wouldn’t be able to use things like G-Sync or Adaptive V-Sync, which means you’d only be able to choose V-Sync fully on or off. That can be a problem running very high refresh rates, because with V-Sync off, you’ll likely see frame tearing since that’s what V-Sync was created to fix. But if you turn it on, then you’ll need to make sure your GPU can always sustain a frame rate at least equal to your display’s refresh rate, otherwise you’ll see judder — and with 120 or 144 Hz, expecting a basic, non-gaming laptop to sustain that kind of frame rate is unrealistic unless you’ll only be playing old games, and even then you’d probably need to specify very low graphical detail settings. This dilemma is precisely why G-Sync was created, but you can’t use it on this system.

2 Posts

April 4th, 2020 06:00

Hi, thank you for your reply. I'm using the monitor for my gaming pc and with the cable, I can get 144hz at 2560x1440 resolution. Even while browsing I love having high refresh rates. If I lower the resolution a little, maybe I can get a higher refresh rate. I hope intel supports it and it works

1 Message

November 7th, 2020 12:00

Dear Dell Support,

I recently bought a new, 27" display that supports 144Hz on FullHD and on 2.6k resolution. I am considering buying a new laptop that supports 144Hz on bot 1080p and 2.6k resolution, unfortunately my old laptop doesn't work on this refresh rate. I need this refresh rate to lower my eye strain as I need to work for long hours in front of computer. I would like to find a new laptop, which is also the cheapest (in terms of chipset) but still good built quality.

On another forums I saw that Intel HD 520 / 620 should already give me these resolutions with the desired refresh rates. I borrowed from friends two laptops, one with HD520 and another one with HD 620, but they both supported up till 60Hz on FullHD. I also read a forum thread (https://community.intel.com/t5/Graphics/Intel-Graphics-520-how-to-get-higher-refresh-rate/td-p/556659) in which the customer was advised that HD520 should support these resolutions with 144Hz, but in reality it doesn't work as the manufacturer didn't include/integrate (solder?) this feature. I am wondering if these chipsets would be supporting these resolutions from Dell, or if not, then which model line of yours could be working for me.

Thanks for your kind help in advance.
Laszlo

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