Unsolved
5 Posts
0
181
May 14th, 2023 10:00
Dell Vostro Fingerprint sensor not sensing finger
I am using dell vostro laptop and my fingerprint sensor is not sensing the finger . Even have placed my finger on the sensor but not detecting I have reinstalled the drivers but still the same thing. The fingerprint sensor is embedded into the power button. The power button is working but not the fingerprint. I tried reinstalling windows but still did not worked.
I have found similar issue in the community
https://www.dell.com/community/XPS/XPS-13-9370-fingerprint-not-working/m-p/6222551#M21110


JOcean
9 Legend
•
12.6K Posts
0
May 14th, 2023 11:00
What is the exact model number of your system?
N. Sai Charan
5 Posts
0
May 14th, 2023 18:00
Dell Vostro 5401 10th gen i5 model
GauravSyst
2 Intern
•
311 Posts
0
May 15th, 2023 00:00
Well you can try the following fix it might helpful for you: