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April 18th, 2024 10:17
Dell Vostro 3520-I7A1006LE HDMI display resolutions
Dear Expert, We sold a laptop yesterday: Dell Vostro 3520-I7A1006LE . Today, our Customer wrote this (I'll try to translate it exactly): Yesterday we received the ordered laptop, model Dell Vostro 3520-I7A1006LE, but unfortunately the screen resolution is not suitable, we need a resolution of 3840*1080. Monitor type: business Samsung CJ89 49" Could you help me with a solution? Thank you very much.
ejn63
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April 18th, 2024 11:28
This system is limited to FHD (1920X1080) over HDMI -- there is no solution other than choosing a higher-line system that has 4K support.
Laptop.hu szerviz
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April 18th, 2024 14:26
Thank you for your answer. Can you send me a link or specification that I can forward to our client? I couldn't find technical documentation anywhere Thank you for your answer. Can you send me a link, a specification where this is described, which I can forward to our Client? I couldn't find technical documentation anywhere.
ejn63
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April 18th, 2024 14:32
https://www.dell.com/support/manuals/en-us/vostro-15-3520-laptop/vostro_3520_ss/external-ports?guid=guid-4c4cc1ba-66a4-45f0-8dfc-6013a624ddc0&lang=en-us
Laptop.hu szerviz
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April 18th, 2024 16:02
Thank you for your help.
leoniddw
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January 14th, 2025 16:07
I installed old driver - dont remember the version - suggested on some forums, and was able to work with higher resolutions on my 3520.
Currently, after win update - it degraded back to 1920x2000.