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6 Posts

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November 5th, 2023 14:05

Dell vostro 15 3510 wont read usb c to hdmi adapter, help

i bought an usb c to hdmi adapter so i can connect an external monitor that has 144 hz because my system only supports 60hz with hdmi to hdmi cable, but on the dp c port it supports up to 144 hz with a cable, however when i connect the adapter it wont read the hdmi cable, the adapter also has a 3.0 port which works perfectly fine, help

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8.3K Posts

November 5th, 2023 20:56

According to your system specifications, USB type C port is for data only.

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November 6th, 2023 00:47

@Chino de Oro​ NOTE: The types of USB ports may vary on systems configured with discrete graphics. i have discrete graphics and the c port is looked as an type c dp 

1 Message

December 6th, 2023 13:02

@Chino de Oro​ is there a way to make that port be a displayport?

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8.3K Posts

December 6th, 2023 20:42

It's the matter of how the USB port was wired.  If it does not offer the DisplayPort Alt mode, you can not connect it using a pass through cable.  However, you can use a DisplayLink adapter for additional external monitor(s).

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