Assistance Required: Service Tag Not Found and Windows Activation Issue

Dear Dell Support Team,

I recently purchased a Dell Inspiron 17 7630 laptop, but I am encountering two issues that I need assistance with:

1. Service Tag Not Found

   • The Service Tag on my device is not being recognized when I attempt to register or access support on your website. I have confirmed that I entered the correct 7-character code, and I also verified it in the BIOS.
   • Despite these efforts, the system indicates that the Service Tag is invalid or not found.

2. Windows 11 Not Activated

   • The laptop came pre-installed with Windows 11, but it is not activated. I expected the operating system to be activated as part of the purchase.
   • The Activation Troubleshooter was unable to resolve this, and there is no product key provided with the laptop or in the packaging.

• Product Model: Dell Inspiron 17 7630

I kindly request your assistance in:

• Verifying and updating the Service Tag in your system.
• Providing a valid Windows 11 product key or ensuring the digital license activates successfully.

Please let me know if you require additional details to resolve this matter. Your prompt support will be greatly appreciated.