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April 24th, 2026 01:32

AMG not showing again and how can I fix this

Why my Dell Vostro 15 3578 not showing AMD radeon

Community Manager

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2K Posts

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215 Points

April 24th, 2026 01:33

Hello! Thank you for reaching out to us. I am the Dell-Cares contact only for Order or Sales related questions.

For all Technical Support issues, you need to contact the Get Help Now support team. Moving your thread to an applicable hardware board. Click the Get Help Now on right to start a chat.

(edited)

11 Legend

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46.1K Points

April 25th, 2026 01:08

For better understanding your issue, what type of event leading to the issue and where AMD not showing again.  Have you check the AMD Radeon settings, under the switchable graphics menu?  Set to High Performance or connecting the power adapter will force the system to use the discrete AMD graphics.  When select power saving mode or running on battery power will automatically switch to Intel integrate graphics

To test if switchable graphics is working properly, connect the power adapter and connecting the HDMI port from your laptop to a monitor or television to see if it can display properly using AMD Radeon graphics.

For support driver, go to Device Manager and check for any issue driver(s), with yellow exclamation mark.  Remove the issue driver and reboot system for automatically installation.  If needed, download and reinstall the driver manually.

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