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April 25th, 2019 04:00
Vostro 3668, possible R9 360 problem
I have a desktop Vostro 3668 with an AMD R9 360 OEM GPU. At times, when I left my system idle, it often kept freezing/reboot when I got back and pressed a key. I tried almost anything possible like uninstaling intel rapid storage, updating HD firmware, system BIOS, drivers, power options etc and the problem remained.... .... until I decided to set the option for the monitor to be always on! For now everything seems to be working ok! So, unless there is a problem with the graphics card (that otherwise works fine), what else could be wrong? Also, is there a video BIOS update that I could try (nothing shows up on the dell web page)?
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February 6th, 2020 01:00
I tried the R9 360 on another system with the same results (system hang) so it is definitely the card's problem. As mentioned, a workaround is to to use the Windows energy settings so that the monitor is always on.
So, again, the question is: Is there a BIOS update for this card that I could try? If not, can it be exchanged within the 3 years Vostro warranty?
speedstep
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February 18th, 2020 10:00
AMD R9 360 is over 40w CARD so it would have issues that cannot be overcome.