Unsolved
1 Message
0
327
November 7th, 2020 11:00
Vostro 3650 Not wake sleep mode
Hi,
I have Vostro 3650 I7 with Windows 10 and the pc not wakening from sleep mode,
Besides, the fan starts full power and off again and again.
Please help this is terrible
No Events found!
DELL-Cares
Moderator
•
27.1K Posts
0
November 8th, 2020 05:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
Mary G
4 Operator
•
20.1K Posts
0
November 8th, 2020 12:00
Did you check for Hibernation or Hybrid Sleep? That requires a brief press of the power button to wake the computer. Hibernation or Hybrid Sleep automatically kicks in after a long sleep. It looks like it is shutdown and pressing the power button starts what looks like a reboot but it is quicker than that and all open windows will reappear.
Run the Dell Diagnostics to test all the hardware.