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9 Posts
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5338
September 12th, 2019 05:00
Vostro 3470, problem with HDMI?
So, I have the monitor with integrated sound. If it connect by VGA and jack - it works correctly. I have 1080х1920, 32 bit color and sound.
But if it connect by HDMI (in this time vga & jack are turned off) - thare are no sound at all and video only 8 bit color (the picture is terrible). I installed latest GPU drivers from Intell 630, but no result.
The HDMI-cable is okey, because I use it to connect the same monitor to notebook - all works correctly (video, sound). Sorry for my english. Thanks.
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JOcean
9 Legend
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12.6K Posts
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September 12th, 2019 12:00
Is the HDMI cable that you are using HDMI 1.4 standard?
Also the following might help.
https://www.dell.com/community/Laptops-General-Read-Only/HDMI-Audio-FAQ/m-p/3441261
AlexeySk
9 Posts
0
September 12th, 2019 13:00
I don't know about standart, but cable have following text "high speed hdmi cable with ethernet"... I will try to use your url... I thank
AlexeySk
9 Posts
0
September 22nd, 2019 04:00
So, I executed all of insctructions exactly. But problem is not solved. All latest drivers is installed. Look screens of device manager on pictures. Problem that have no devices in sound control panel as HDMI, included disabled or diconnected (look screen also). I repeat, this monitor and HDMI-cable work correctly with notebook other brand based on Intel integrated graphics (520 chipset seem) and OS 64x Win10, but not desktop Vostro 3470 :((...
savvy2
2 Intern
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2.5K Posts
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September 22nd, 2019 05:00
I guess you are not using HDMI video PCI card at all and is not present there. no GT710 or the like.
and are plugging into the 1.4HDMI jack on them motherboard (iGPU) jack,
so why not load the dell driver and not use Intels. that be best.
the driver must match the processor in your PC. i3/5.7 or not celery cpu or Pentium thing.
and the correct cable. 1.4 min.
directly link to dells HD driver. 2019 fresh.
windows 10-64bit
speedstep
9 Legend
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47K Posts
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September 23rd, 2019 06:00
The INTEL Graphics driver is required as well as INTEL Audio to use onboard HDMI audio.
LS20A350BS/ZA syncmaster monitor is DVI and does not have HDMI.
Intel DCH Driver is required.
https://downloadcenter.intel.com/download/29058/Intel-Graphics-Windows-10-DCH-Drivers?product=98909
AlexeySk
9 Posts
0
October 5th, 2019 09:00
thank for advice, but result is the same, I have no sound throught monitor (certainly I downloaded and installed drivers at your link - 10.27.0.4 "intel display audio" and 26.20.100.6952 "intel uhd graphics 630")
AlexeySk
9 Posts
0
October 5th, 2019 10:00
thank your for help
this monitor is my (https://www.samsung.com/us/support/owners/product/led-monitor-a350n-a550n-series?redir=LT24A350)
Driver "igfx_win10_100.7158" at your link does not installing...
Error's text "the set driver is not valid for this computer, receive the corresponding driver at the vendor"
I will try else to win it
PC_walmir
1 Message
0
March 27th, 2020 10:00
I have this same problem, the DELL driver don`t work, I still have no audio on the hdmi screen, updating to a latest version of Windows 10 1909, the problem persists.
Has anyone found a solution?
speedstep
9 Legend
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47K Posts
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April 1st, 2020 15:00
You have to install ALL of the drivers before it works.
This package guides you to the Microsoft Store where you can download the Waves MaxxAudio application. It is supported on Dell systems that run Windows 10 (64-bit) operating system. The package supports Windows 10 April 2018 Update.More details
OBS1S
WTS01
EX64
http://downloads.dell.com/FOLDER05158063M/4/Waves-MaxxAudio-Pro-Application_VWPRR_WIN64_1.1.131.0_A06_01.EXE
This package contains the driver for RealTek ALC3820 HD Audio. It is supported on Dell Inspiron 3670, 3470, 3472, Vostro 3670, 3470, 3070 3472, ChenMing 3980, and Vostro 3670 and 3070 with China Deluxe Software systems that run Windows 10 operating system. Audio driver is the software that helps your operating system to communicate effectively with audio devices such as sound cards and speakers.More details
WT64A
http://downloads.dell.com/FOLDER05539317M/2/RealTek-ALC3820-High-Definition-Audio-Driver_YPN0V_WIN_6.0.1.8642_A00_01.EXE
This package contains the driver for Intel Management Engine Interface. It is supported on Dell Inspiron, Vostro, and Vostro with China Deluxe Software Series systems that run Windows 10 operating system. Intel Management Engine Interface helps your operating system to communicate effectively with the Intel Management Engine firmware. The update addresses Intel security advisory INTEL-SA-00213. The security advisory is a statement when a product is impacted by a security vulnerability and a remedy is available.More details
http://downloads.dell.com/FOLDER05578513M/1/Intel-Management-Engine-Components-Installer_PX3MM_WIN_1914.12.0.1255_A00.EXE
This package contains the driver for Intel Chipset Device software and is supported on Latitude, OptiPlex, Precision, Inspiron, Vostro, XPS, Alienware, and IoT platforms that run Windows 7, Windows 8.1 and Windows 10 operating systems.More details
http://downloads.dell.com/FOLDER05179594M/1/k5gv1mulwt4_Win10-x64.zip
This package contains the DCH graphics driver for nVIDIA Desktop GeForce RTX20xx GPU products. It is supported on Alienware, XPS, Inspiron, Vostro, and Precision systems that run Windows 10 (64-bit) operating system. This update only supports Windows 10 April 2018 Update and later. It is not compatible with Windows 10 Fall Creators Update and older.More details
http://downloads.dell.com/FOLDER05513328M/1/nVIDIA-GeForce-Desktop-DC-Graphics-Driver_49M31_WIN_25.21.14.1917_A00.EXE
This package contains the driver for Intel HD Series graphics. It is supported on Inspiron 3670, 3470, ChengMing 3980, Vostro 3670, 3470, 3070 and Vostro 3670, 3470, 3070 systems with China Deluxe Software Series that run the Windows 10 operating system. Graphics drivers or video drivers control the flow of data between the operating system and the display. Some video drivers allow you to adjust the display properties.More details
http://downloads.dell.com/FOLDER05539379M/1/Intel-HD-Graphics-Driver_3YNK9_WIN_25.20.100.6617_A00.EXE