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24 Posts
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3760
September 23rd, 2020 04:00
Time- of- day not set- please run SETUP program, DELL VOSTRO 3470 sff.
Hi,
Today morning when I booted my pc ( DELL VOSTRO 3470 sff ) power button LED lights turned off and on thrice automatically, then it showed "Time- of- day not set- please run SETUP program. Invalid configuration information- please run SETUP program". Tell me how to solve this issue. Whenever I boot my pc it shows this on screen notification. I even initiated a DELL support chat which was totally useless. They told me to reset my pc's BIOS to default. It worked for half an hour and then this issue started again. Why all this thing happening to a brand new pc? I brought it from authorised Dell store. Please help me out in this issue. High Priority!!!
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Mary G
4 Operator
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20.1K Posts
1
September 23rd, 2020 07:00
What Authorized Store? Dell doesn't have any Dell Stores, just authorized retailers like Best Buy, Office Depot, etc. You could have a bad cmos coin cell battery if resetting the bios and running Setup didn't work. It is usually a CR-2032 available anywhere for about $2. That would be an easy fix, but if that doesn't work the motherboard might be bad.
Check the manual here-
https://topics-cdn.dell.com/pdf/vostro-3470-desktop_service-manual_en-us.pdf
Are you sure you bought a brand new computer? That model is from 2018. If you can't fix this, return it to the store if possible. It might be a return, overstock or refurbished model. Check the service tag online at Dell Support, but don't disclose it here in this public forum.
DELL-Cares
Moderator
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27.1K Posts
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September 24th, 2020 21:00
Hi there, we are waiting for your response to proceed.
RyanOp
1 Message
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February 11th, 2024 06:22
I have also this problem and do all thing but this show that repeat
bradthetechnut
7 Technologist
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8.9K Posts
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March 1st, 2024 02:20
Replace the size 3032 CMOS battery.