Unsolved
5 Posts
0
1063
March 14th, 2020 16:00
new video card --> stuck on Dell logo
When I put this graphics card in my system, I got stuck at startup at Dell logo (with F2 & F12 boot options visible but not responsive):
GIGABYTE nVidia GeForce GT 710 2GB GDDR5 64-bit Low Profile
Here are details about my system:
OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
System Manufacturer Dell Inc.
System Model Vostro 460
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A06, 2011-10-17
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0Y2MRG
BaseBoard Version A00
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Installed Physical Memory (RAM) 8.00 GB
The old card which was running fine was:
ATI Radeon HD 5670
Let me know if any other details/info are needed.
Please help, thanks in advance!
Neillled
5 Posts
0
March 19th, 2020 04:00
(apparently there is no newer BIOS for my system. or am I wrong?)
(is my mobo uefi or non-uefi?)
(is the gpu I bought uefi or non-uefi?)
(what else can cause this gpu not working yet in my pc?)
(what should I try next?)
Is really this graphics card incompatible with my system?
When I put this graphics card, the PC got stuck at startup at Dell logo (showing F2 & F12 boot options, but both are non-responsive):
GIGABYTE nVidia GeForce GT 710 2GB GDDR5 64-bit Low Profile
Here is more details about the system:
OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
System Manufacturer Dell Inc.
System Model Vostro 460
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A06, 2011-10-17
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0Y2MRG
BaseBoard Version A00
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Installed Physical Memory (RAM) 8.00 GB
...
The old card which was working was:
ATI Radeon HD 5670
If any oyher details are needed I can provide.
Please help. Thank you!
Neillled
5 Posts
0
March 19th, 2020 07:00
more details:
When I put this graphics card in my system, I got stuck at startup at Dell logo (with F2 & F12 boot options visible but not responsive):
GIGABYTE nVidia GeForce GT 710 2GB GDDR5 64-bit Low Profile
Here are details about my system:
OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
System Manufacturer Dell Inc.
System Model Vostro 460
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A06, 2011-10-17
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0Y2MRG
BaseBoard Version A00
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Installed Physical Memory (RAM) 8.00 GB
The old card which was running fine was:
ATI Radeon HD 5670
Let me know if any other details/info are needed.
Please help, thanks in advance!