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February 7th, 2022 23:00

My backup HDD is non-detectable

I've been using my old ST500DM002 as a backup drive. It started making a crackling noise, and didn't show up on the drive list. I rebooted without luck, then powered down and started it up again.

The bootup insisted on disk-checking the backup drive, and it was temporarily available again.

Now the drive is completely inaccessible. I put it back in its old tower, tried booting it up, but it's undetectable on that as well.

Any suggestions?

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12.6K Posts

February 8th, 2022 05:00

Replace the drive. Any unusual noises from a mechanical drive are never good. You can run diagnostics which will test the drive (tap F12 immediately at boot) but I would bet you will either get a failed drive error or the drive will not be detected which would confirm what you have already seen.

This web page has a list of failure symptoms. Note the drive powers up but is not recognized by the system.

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