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J

952

March 18th, 2018 21:00

internet connection problems

Hi, I have a desktop Vostro and I can't connect to the internet. when I check I received  the message:

The Broadcom NetLink (TM) Gigabit Ethernet adapter is experiencing driver- or hardware- related problems. Please, I need help, I try many solutions. Thanks

10 Elder

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45.2K Posts

May 15th, 2018 11:00

Always include exact PC model and version of Windows in your posts.  :Idea:

Otherwise no one can help you...

4 Operator

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20.1K Posts

May 15th, 2018 12:00

Check the ethernet cable at both ends--computer and modem.  Try a diff ethernet cable. In Device Manager try updating drivers for the broadcom card. The device manager can let you know if the card has failed and needs to be replaced.

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