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February 28th, 2022 11:00

Device PCI\VEN_8086&DEV_9BC8&SUBSYS_0A4C1028&REV_03\3&11583659&1&10 had a problem starting.

Device PCI\VEN_8086&DEV_9BC8&SUBSYS_0A4C1028&REV_03\3&11583659&1&10 had a problem starting.

error on my intel 630 video drive does anyone know how to fix this?  It came this way from the manufacturer 

9 Legend

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47K Posts

February 28th, 2022 11:00

@Kosmo23 

PCI VEN_8086 DEV_9BC8

CometLake-S GT2 UHD Graphics 630 aka 10th gen INTEL Graphics.

Most likely drive is corrupted or worse malware has hijacked INTEL UHD Graphics and thats why it wont load.

Either reinstall clean from scratch or get a new drive and install clean and recover your data if possible using a dock for the old drive.

 

4 Posts

February 28th, 2022 12:00

How do you reinstall from scratch?  Do I remove this drive first then ?  reboot computer or? 

9 Legend

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47K Posts

March 1st, 2022 01:00

@Kosmo23 

You will need recovery media to F12 boot from.

Easiest media is USB2 flash drive.

SDCZ60-032G

You use the media creation tool to make it.

Unlike in previous versions of Windows, you’ll need to use the media creation tool to create an ISO file to install Windows 10. Make sure you have a license to install Windows 10, and then follow these steps:
  1.  
    On the Windows 10 download page, download the media creation tool by selecting Download tool now, then run the tool.
    https://go.microsoft.com/fwlink/?LinkId=691209
  2.  
  3.  
    In the tool, select Create installation media (USB flash drive, DVD, or ISO) for another PC > Next.
  4.  
    Select the language, architecture, and edition of Windows, you need and select Next.
  5.  
    Select USB FLASH > Next, and the tool will create your installer for you.

4 Posts

March 1st, 2022 12:00

I already have windows 10 on my computer.  What is the easiest way to fix the software already installed for this graphics card?  Can I delete it and reinstall it?  If so how?

4 Posts

March 6th, 2022 12:00

I already have windows 10 on my computer.  What is the easiest way to fix the software already installed for this graphics card?  Can I delete it and reinstall it?  If so how?  can you help me out?

9 Legend

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47K Posts

March 6th, 2022 14:00

@Kosmo23 

PCI VEN 8086 DEV 9BC8 intel uhd 630 video

Intel® Driver & Support Assistant (Intel® DSA)

https://www.intel.com/content/www/us/en/support/detect.html

 

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