2 Posts
0
2031
July 14th, 2020 19:00
Dell Vostro 230 ethernet connection not working
Goal: Establish network connection between Dell Vostro 230 ethernet adapter and router using cable.
This PC was not in use for few years. Recently installed Windows 10 on it. Not sure before Windows 10 installation network was working or not.
What is working...
* Able to access the network using same cable & router from another Laptop
* After putting the cable in Dell Vostro 230, red cross in Ethernet Network Connection goes off
* Windows 10 OS is working fine, all device drivers are green
* Network card shows static green & flickering orange light
* ping to 127.0.0.1 is successful
What is not working...
* automatic IP assignment through router's DHCP
* ever after manual IP assignment, ping to gateway/router IP fails
Driver details.....
Driver Provider: Microsoft
Driver Date: 8/18/2015
Driver Version: 15.6.13
"ipconfig" command shows the following details......
Autoconguration IPV4 Address : 169.254.200.188
Subnet mask: 255.255.0.0
Default gateway:
"ipconfig /renew" command does not work, it just hangs there
Want to know what is the issue?
1. Is ethernet card not working & needs to be replaced?
2. OR Is network driver not working?
3. OR there is some issue with Windows configuration?
speedstep
9 Legend
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47K Posts
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July 15th, 2020 19:00
169.254.xxx.xxx
This is what's called an Automatic Private IP address. An IP in this range means that the computer cannot see the network. A computer using DHCP needs to have an external server tell it what IP address to use. Unfortunately, if there's no network connectivity, the computer is unable to talk to the server. Automatic Private IP Addressing (APIPA) is a network client-side process used as a fallback position when DHCP services are not available on the network but the client devices are configured to use DHCP for their IP address configuration.
Automatic Private IP Addressing (APIPA) is a DHCP fail-safe that protects a computer system from failure by invoking a standby mechanism for local Internet Protocol version 4 (IPv4) networks supported by Microsoft Windows. With APIPA, DHCP clients can obtain IP addresses even when DHCP servers are not functional. APIPA exists in all modern versions of Windows, including Windows 10.
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc731521(v=ws.10)?redirectedfrom=MSDN#BKMK_deleteaddress
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\
Parameters\Interfaces\{network interface ID}\
IPAutoconfigurationEnabled
If IPAutoconfiguration Enabled isn't listed, then it is by default set to 1.
Instead, add a new REG_DWORD and set it to 0.
DELL-Cares
Moderator
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27.1K Posts
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July 15th, 2020 13:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
puneet_sharma
2 Posts
0
July 16th, 2020 00:00
Thanks for your response.
I tried the suggested approach. Due to the change, "Automatic Private IP" assignment did not happen. But it did not help in getting IP assignment using DHCP.
"ipconfig /renew" is stuck like before