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June 12th, 2017 01:00
VNXe software upgrade failed (3.1.5.8711957)
Hi,
yesterday, i've tried installing a new update on our EMC, unfortunately the update failed with the following error message:
The system encountered an unexpected error while upgrading the software. Reboot your Primary storage processor and try upgrading again. Check System > Logs for related messages. (Error Code: 0x6000cb9)
Reboot of SP did not help. What am i doing wrong?
regards, Carlo
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Rainer_EMC
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8.6K Posts
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June 12th, 2017 02:00
search the knowledgebase for error messages in the log
I you cant find a solution I would suggest to open a service request