Start a Conversation

Solved!

Go to Solution

2139

December 7th, 2020 12:00

VNXE 3150 service access

Trying to access service via mini DB-9 serial connection and or spa/b ethernet service ports on a VNXE3150. Can anyone verify the default service IP's on the SP's or the serial connection options 9600/1152/192?

Moderator

 • 

7.6K Posts

December 15th, 2020 11:00

Hello DellManD,

That cable will work for your VNXe3150.

Moderator

 • 

7.6K Posts

December 8th, 2020 09:00

Hello DellManD,

Here is the setting that you need for the serial connection.

Speed: 9600

Data bits: 8

Stop bits: 1

Parity: None

Flow control: None

Here is also a link to VNXe: Access privileges on VNXe which can also be of assistance.

https://dell.to/3mZoBUS

20 Posts

December 8th, 2020 14:00

Dell-Sam L,

Thank you.

Does it have default service IP's?

Moderator

 • 

7.6K Posts

December 8th, 2020 16:00

Hello DellManD,

Here is a link so that you can get the IP address

https://dell.to/37Oc3cC

20 Posts

December 9th, 2020 08:00

DellManD_0-1607530291914.png

 

Moderator

 • 

7.6K Posts

December 9th, 2020 10:00

Hello DellManD,

1.       Login through SSH as: service

2.       Once logged in to the VNXe input the command: svc_diag --state=basic

3.       Record IP address next to Unisphere IP address(es)

20 Posts

December 10th, 2020 12:00

I'm not sure how I'd do that I don't have an IP... sorry.

Moderator

 • 

7.6K Posts

December 10th, 2020 13:00

Hello DellManD,

You can use the serial connection to do theses steps.

20 Posts

December 11th, 2020 07:00

Do you know the Part number for the serial cable? The one I'm using doesn't seem to be working.

Moderator

 • 

7.6K Posts

December 11th, 2020 10:00

Hello DellManD,

Here is the EMC Part#038-003-084 for the serial cable for your VNXe3150.

20 Posts

December 15th, 2020 09:00

I found a 038-003-752. Will that work or is it pinned differently? 

No Events found!

Top