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May 19th, 2025 10:01
VNX5200 firmware updating
Hello everyone. I'm trying to update my VNX5200 from 05.33.000.5.081 to 05.33.021.5.322. When i try to do this i get the following error:
List of packages not installable because either one or more packages are required to be installed at the same time or incompatible with already installed packages:
VNX-Block -Operating-Environment
Internal Package: Base
In this article i found a solution that might help me. The solution was to install the KB488877-01.01.5.001-armada64_free.ndu which allows VNX5200 to work with SHA-2. But after installing the update my problem isn't solved.
What else can i do to install the 05.33.021.5.322 firmware on my VNX5200 ?
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DELL-Sam L
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May 19th, 2025 17:38
Hello MaxPower1,
You will need to upgrade to 05.33.009.5.238 first then you can upgrade to the latest.
Here is the link to VNXblock 05.33.009.5.238 https://dl.dell.com/downloads/FF20C_VNX-Block-Operating-Environment-05.33.009.5.238.pbu
MaxPower1
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June 2nd, 2025 08:47
@DELL-Sam L hi
I tried to install 05.33.009.5.238 on my VNX 5200, but I still get the same error. Do I need to install an older upgrade, or is there something else I need to do?
DELL-Sam L
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June 2nd, 2025 16:56
Hello MaxPower,
I would try to install an older update. Do you have any faults or errors on your VNX5200?
MaxPower1
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June 5th, 2025 04:45
@DELL-Sam L
I'll try installing the older updates. Is there a roadmap for updating the VNX 5200, or is there something else that could help me find the necessary update?
I have errors telling me that I have a problem with my BBU (Bus 0 Enclosure 0 BBU A - Faulted; Bus 0 Enclosure 0 BBU B - Faulted; Bus 0 Enclosure 0 - Faulted.). I found an article that said I could try updating my VNX 5200 before replacing my BBUs. So now I'm trying to update my VNX 5200 before replacing both BBUs.
The article - https://www.emcsps.com/vnx/vnx-bbu-sps-fixes/
DELL-Sam L
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June 5th, 2025 13:46
Hello MaxPower1,
VNX5200 Firmware Upgrade Instructions
To upgrade the firmware on the VNX5200, follow these steps:
1. Check Current Firmware Version: Log in to the Unisphere interface to verify the current firmware version of your drives.
2. Obtain Firmware:
· Navigate to Settings > Update Software.
· Select the Disk Firmware tab.
· Click on Obtain Disk Firmware Online to access the download page for your VNX5200 model.
3. Install Firmware Updates:
· Go back to Settings > Update Software.
· Select the Disk Firmware tab again.
· Click on Install Disk Firmware and follow the prompts to complete the installation.
4. Post-Upgrade Verification: After the installation, verify that the firmware has been updated successfully by checking the firmware version in the Unisphere interface.
Important Notes
· Ensure that you are upgrading to firmware version 0337 or later to address known issues.
· The upgrade process does not require any power cycle operations.
· For assistance, refer to the relevant Knowledgebase articles or contact Dell EMC Technical Support