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September 16th, 2024 16:12
VNX5200 - Bus 0 Enclosure 0 is faulted (0x7403, 0x7409, 0x7404)
Hello,
Our EMC VNX5200 is experiencing the following errors:
- SPA A is faulted 0x7403
- DPE (Bus 0 Enclosure 0) is faulted 0x7409
- SPS (Bus 0 Enclosure 0) is faulted 0x7404
We have tried reseating SP A and re-plugging the power supply with no resolution.
Amber lights are showing on both fan modules for SP A. Fans also sound much louder than normal.
Are there additional actions we can try to remediate these faults?
Thank you.
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Praveen.Singh
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September 17th, 2024 05:42
what are the errors in the Unisphere the status of SPS and DPE is that we need SS to understand the fault.
suggest to arrange an SP before that please send the SS.
crow6
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September 17th, 2024 14:04
@Praveen.Singh Thank you for your reply. I am unable to provide a screenshot of the logs unfortunately. Do you have any advice on getting the EMC to recognize the hardware of SP A? We tried reseating, but components of SP A show missing despite being there.
Praveen.Singh
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482 Posts
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September 17th, 2024 14:05
replace the sps first
tianchou
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December 21st, 2024 07:15
the best answer is collect spcollect to analysis it.
I guess it should be BBU issue most likely.
Praveen.Singh
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482 Posts
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March 9th, 2025 18:56
hello boys i dont know what system health is now but is it resolved ?