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12880

April 13th, 2017 00:00

VNX Serial Connection?

VNX professionals, I am trying to connect to the serial port on my VNX5200 and am having no luck. I am using PuTTy, a USB to Serial adapter and the VNX serial cable connected to the serial port. The settings I am trying are 115200, 8, N, 1, and have tried all flow control options with no luck. Am I overlooking something silly or is there some strange gotcha that I have missed? Thanks in advance for any assistance you have to offer.

4.5K Posts

April 13th, 2017 08:00

On EMC support search for "Connecting to the VNX Block storage processor (SP) over a serial cable "

glen

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4 Posts

April 14th, 2017 09:00

It turns out I wasn't doing anything wrong. There just isn't any communication on the SP serial ports if the SP is fully booted and operational. I was able to capture data during an SP reboot.

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8.6K Posts

April 18th, 2017 04:00

thanks for the feedback

1 Message

April 2nd, 2019 13:00

I realize this is an older post, but I was wondering if there is a way to connect to the VNX5300 other than the serial connection?

Thank you,

John

2 Posts

April 17th, 2019 09:00

I am also having issues getting a successful serial connection. I do not even see any output during the boot process. Is it necessary to have the standby power supply for any communication with the sp?

1 Message

January 6th, 2020 14:00

Same here but with VNX5300

 

no luck so so far

1 Message

June 28th, 2022 09:00

You solved?

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