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February 4th, 2019 23:00

VNX 5500 Disk shelf adding faulty

hi all , 

 

we have added ned disk shelf to our storage vnx and it is showing faulty , under the disk shelf on the unisphere is is showing Faulty but all part under the disk shelf like power supply are presented . 

 

any trigger needed to make this disk shelf online or what is the needed to do to fix this issue . 

 

this is new disk shelf

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7.6K Posts

February 5th, 2019 12:00

Hello m.jaber,

Where is it showing in unisphere that the fault is happening? What I would do is to check your cabling to make sure it is correct. I find it is best to start checking your cabling from the disk-processor enclosure (DPE) to DAE 1 is correct. I would also make sure that you’re that all is seated securely on your enclosure as I have seen a lose cable give a fault as well.

Please let us know if you have any other questions.

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