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February 4th, 2019 23:00
VNX 5500 Disk shelf adding faulty
hi all ,
we have added ned disk shelf to our storage vnx and it is showing faulty , under the disk shelf on the unisphere is is showing Faulty but all part under the disk shelf like power supply are presented .
any trigger needed to make this disk shelf online or what is the needed to do to fix this issue .
this is new disk shelf
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DELL-Sam L
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February 5th, 2019 12:00
Hello m.jaber,
Where is it showing in unisphere that the fault is happening? What I would do is to check your cabling to make sure it is correct. I find it is best to start checking your cabling from the disk-processor enclosure (DPE) to DAE 1 is correct. I would also make sure that you’re that all is seated securely on your enclosure as I have seen a lose cable give a fault as well.
Please let us know if you have any other questions.