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October 30th, 2020 12:00
VNX 5400 : resest network config storage processor
Hello
we have mode a VNX System from antoher datacenter.
we need to change the network confuguration, and we follow this procedure :
https://www.dell.com/community/VNX/VNX-5200-unified-Change-Subnet-and-Gateway-addresses/td-p/7064126
We have change address IP for the CS with succes, but when we try to change on SP we have an error :
script block after change IP adress from SPA
[root@GR-DC2-EMC-01 nasadmin]# /nas/sbin/clariion_mgmt -stop
Checking if running as root...yes
Checking if model is supported...yes
Checking if integrated system...yes
Checking if interface eth3 is configured...yes
Checking if SP (10.17.11.4) is up...yes
Checking if SP (10.17.11.5) is up...yes
Checking if CS IP address matches domain record...yes
Step 1/12 [28185788417]: Changing SPA IP address.
Changing SPA IP from 10.17.11.4 to 128.221.252.200 (subnetmask 255.255.255.0, gateway 128.221.252.104)
Step 2/12 [28185788421]: Waiting for SPA to restart.
Waiting for SPA to go down.....done (19 secs)
Step 3/12 [28185788425]: Waiting for ping response from SPA.
Waiting for 128.221.252.200 to respond...done (2 secs)
Step 4/12 [28185788427]: Waiting for VNX OE for Block software to start on SPA.
Waiting for VNX OE for Block software to start on SPA...done (56 secs)
Waiting until SPB sees 128.221.252.200 in the domain....................................................................................Error 30 [15300888558]: Error trying to change IP address of the SP
WARNING: This error may have caused the network settings to be in an inconsistent
WARNING: state. This utility must be run again with the '-retry' flag to
WARNING: re-attempt this operation.
After that SPA is not available
Do you have an idea from origin ?
Thanks
Sebastien
DELL-Josh Cr
Moderator
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9.3K Posts
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November 2nd, 2020 12:00
Hi Seb,
Does the retry flag help at all? You may also want to try rebooting that SP.
Seb_0000
4 Posts
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November 5th, 2020 12:00
Hello
thanks for your answer, yes i 've tried with the flags, but it doesn't work.
[root@GR-DC2-EMC-01 nasadmin]# /nas/sbin/clariion_mgmt -stop -retry
Step 1/12 [28185788417]: Changing SPA IP address.
Step 2/12 [28185788429]: Updating VNX for File database with SPA IP address
Adding rules to allow outbound traffic from SPB
Updating SYMAPI database with new Block IP addresses...........failed to update database
Changing IP address for CKM00150601030
Discovering storage on GR-DC2-EMC-01 (may take several minutes)
Error 13422231563: The storage array CKM00150601030 requires security credentials.
Error 4201: invalid IP address: 128.221.252.200
Error 38 [15300888566]: Failed to update SYMAPI DB.
WARNING: This error may have caused the network settings to be in an inconsistent
WARNING: state. This utility must be run again with the '-retry' flag to
WARNING: re-attempt this operation.
[root@GR-DC2-EMC-01 nasadmin]# /nas/sbin/clariion_mgmt -stop -retry
Step 1/12 [28185788417]: Changing SPA IP address.
Step 2/12 [28185788429]: Updating VNX for File database with SPA IP address
Adding rules to allow outbound traffic from SPB
Updating SYMAPI database with new Block IP addresses...........failed to update database
Changing IP address for CKM00150601030
Discovering storage on GR-DC2-EMC-01 (may take several minutes)
Error 13422231563: The storage array CKM00150601030 requires security credentials.
Error 4201: invalid IP address: 128.221.252.200
Error 38 [15300888566]: Failed to update SYMAPI DB.
WARNING: This error may have caused the network settings to be in an inconsistent
WARNING: state. This utility must be run again with the '-retry' flag to
WARNING: re-attempt this operation.
[root@GR-DC2-EMC-01 nasadmin]#
DELL-Sam L
Moderator
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7.6K Posts
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November 5th, 2020 17:00
Hello Seb_0000,
What is the current OE of your VNX5400?
Seb_0000
4 Posts
0
November 6th, 2020 00:00
Hello,
[root@GR-DC2-EMC-01 nasadmin]# /nas/sbin/navicli -h spa getagent
Agent Rev: 7.33.9 (2.31)
Name: K10
Desc:
Node: A-CKM00150601030
Physical Node: K10
Signature: 3944470
Peer Signature: 3944514
Revision: 05.33.009.5.231
SCSI Id: 0
Model: VNX5400
Model Type: Rackmount
Prom Rev: 33.51.00
SP Memory: 16384
Serial No: CKM00150601030
SP Identifier: A
Cabinet: DPE9
[root@GR-DC2-EMC-01 nasadmin]# nas_version
8.1.9-232
DELL-Josh Cr
Moderator
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9.3K Posts
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November 6th, 2020 10:00
Can you try updating? https://dell.to/351TJwz
Seb_0000
4 Posts
0
November 9th, 2020 06:00
Hello
my problem was solved, i revert the adress IP of CS and after i execute the process to change network.
it's work with success
thank you for your help
Sébastien
DELL-Josh Cr
Moderator
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9.3K Posts
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November 9th, 2020 09:00
Great to hear that you got it resolved.