VNX 5400 messed up after failed wizard?

Hi all

I received a VNX 5400 Unified (refurbished). I unpacked everything and cabled everythinig as usual and checked moren than once.

The system has been power-up and everything is green. I started VIA to configure the system....

1) Device found

2) Configured Control Station IP address for CS 0 and CS 1

3) Setup IP Address for SPA and SP B

4) Accept default passwords

5) Licenses

6) Health-Check....................

And with the Health-Check it broke for some reason, it told me Storage Processor Wiring issue. I checked all the wires accordingly and it looks fine to me. I rerun the Healt-Check several times but no change.

I once had the same issue with another 5400 where we removed a SLIC which lead to the issue. As far as I know there is a inventory file shipped with the systems and you are not allowed the change resp. remove hardware from original shipping state.

I don't know if our broker replaced some parts but I cannot imagine they did.

So further on I canceled the wizard which told me "you can come back after, the wizard know where I qui" so I closed the Windows and REBOOTED the VNX.

After the system was up and running again I tried to start VIA again BUT now he cannot find the VNX it says in help "if you configured the control station IP once you need to go to the IP by a browser". So I pingned the IP address of CS 0 and CS 1 which replied. I opened a browser to CS0 which works fine BUT not for CS1.

I tried to login to CS0 with root and nasadmin with the default passwords (I did not change the password fields during installation) BUT it says to me "failed auth." doesn't matter which user and which scope (local or group).

Either I messed up the system by quitting the Wizard and rebooted OR the system was touched by the broker (HW removing, adding) AND the passwords have been changed.

I opened an SR already but maybe you guys have some ideas?

Thanks and cheers

PS: All LED are green, all wires checked and according to install guide