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503
November 11th, 2017 23:00
VNX 5200 File server CIFS data disappeared
We have VNX 5200 unified and on last Thursday 2-NOV-2017 we planned to power down the VNX using the planned power down procedure in the VNX system operation document and on Wednesday 8-Nov-2017 we have powered it up using the powerup procedure ,
but the users after that not able to access the file server, we checked the GUI and found the file server data is disappeared and the used is 0% while it was there around 85% of data before the poweroff operation .
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kelleg
4.5K Posts
0
November 15th, 2017 12:00
If you haven't already, you should probably open a service request with EMC support.
glen