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September 2nd, 2020 08:00
VNC5300 Password Reset Error and Question
Hello,
Which section should I change the password in? Also can anyone explain the two scenarios below?
When I try to change the password through Global Users of the sysadmin account. I get an error.
Modify user unsuccessful: Failed to get version information from Control Station. Collect diagnostic data and contact your service provider.Error connecting SSL. Error details: A system call error (errno=0).Failed to get version information from Control Station. Collect diagnostic data and contact your service provider.Error connecting SSL. Error details: A system call error (errno=0).
If I change it from the side bar, under security settings. I get this message. What application needs to be shutdown? Is it rebooting the whole SAN?
Change Password for the following user:
sysadmin
Warning: Change password operation will result in an application shutdown
No Events found!
DELL-Sam L
Moderator
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7.6K Posts
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September 3rd, 2020 10:00
Hello KevinMurphyITP,
Here is a link to a KB that maybe of assistance.
https://dell.to/32SHEYh
KevinMurphyITP
2 Posts
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September 4th, 2020 07:00
Hello @DELL-Sam L
I get this as an error when I change the password: Warning: Change password operation will result in an application shutdown.
What exactly is getting shutdown when I change the password?
DELL-Sam L
Moderator
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7.6K Posts
0
September 4th, 2020 10:00
Hello KevinMurphyITP,
When you change the password, you will need to logout of unisphere. The error message that you are getting is saying that you will need to logout and then log back in with the new password.