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3 Posts
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3084
May 17th, 2019 03:00
Unable to upgrade block code
Hello all,
Trying to update the code on a VNX5200 Block only array and getting the this error in USM after transferring the package " List of packages not installable because either one or more packages are required to be installed at the same time or incompatible with already installed packages:
VNX-Block-Operating-Environment"
Seem to be a hang up from a previous update but I cannot see how to clear out the packages, has anyone come across this before?
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Rainer_EMC
4 Operator
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8.6K Posts
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May 24th, 2019 07:00
If you cannot find the exact error in the knowledgebase I would suggest to open a service reqeust
aldorio
1 Message
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June 18th, 2019 13:00
Hi, you have to apply a "hotfix" first to support SHA-2 signed version 05.33.009.5.236 or later
Look KB 529353
Regards,
Carlos
system4youpl
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July 15th, 2025 15:53
Hello. Have you been able to update the array after KB529353 ?
DELL-Sam L
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7.6K Posts
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July 15th, 2025 17:21
Hello system4youpl,
If you follow the steps listed in the KB you shouldn’t have any issues. Are you currently experiencing any issues with trying to perform your upgrade?
system4youpl
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August 4th, 2025 15:15
Morning Sam
I have followed the mentioned KB and it's appearing now in Software Tab.
However it should appear as "SHA2Support" and not KB488877 as shown in the KB.
DELL-Sam L
Moderator
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7.6K Posts
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August 4th, 2025 16:52
Hello system4youpl,
Here is a link to a kb that should resolve your SHA-2 issue.
https://www.dell.com/support/kbdoc/en-us/000057355/vnx2-vnx2-series-operating-environment-upgrade-procedures-to-sha-2-signed-version-05-33-009-5-236-or-later-including-how-to-recover-from-any-errors-dell-emc-correctable?lang=en