SMI-S integrate VNX5300 fail "No devices were found"

Hi,

I was trying to integrate SMI-S with VNX5300 using TestSmiProvider command, it failed with error,

++++ EMCAddSystem ++++

Error: The requested object cannot be found. (com.emc.cmp.osls.se.osl.DiscoveryServices.StorInstanceDiscover():142 C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_NOT_FOUND R:1000052 L:2 C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_NOT_FOUND R:1000052 No objects of the requested type were found : "SymDiscover Failed" : 2 : 40 : "No devices were found")

and I can see below message in symapi.log,

03/20/2018 23:57:55.950  31323      9 EMC:SMI Provider          SymDiscover()        Function start

03/20/2018 23:57:56.136  31323      9 EMC:SMI Provider          emcClarLoad          Management communications with Clar: FCN** not available

03/20/2018 23:57:56.137  31323      9 EMC:SMI Provider          emcClarLoadDiscovere Load of CLARiiON 'FCN**' failed.

03/20/2018 23:57:56.137  31323      9 EMC:SMI Provider          SymDiscover()        Function complete.

Someone saying similar issue could be caused by VNX port 443/2163 disabled.

I did tcpdump and could see SMI-S host was accessing VNX port 443, the communication was fine, tcp connection was established, some packets were exchanged, later connection was closed. There was no attempt to access VNX port 2163.

SMI-S Version:

SMI-S Provider 4.6.2.9 for SMI-S 1.5

Based on Solution Enabler 7.6.2.26

Thanks,

Alec