Resetting system health status

Question

Hello,

I updated one of our VNXe 3200s to the latest software version (3.1.1.5803064) yesterday, and now the system health icon on the Dashboard window is orange (Major Issue), which was probably caused by SP reboots during the update.

All components are healthy and the unit is up and running, so I was wondering whether it's possible to reset the status manually or the status will be updated automatically?

Thanks.

brettesinclair · Accepted Answer

It's an annoying bug, imo.https://emc--c.na5.visual.force.com/apex/KB_HowTo?id=kA0700000004Uve

Goal	How to clear alert logs from Unisphere alert page in VNXe3200

Environment	Product: VNXe2 Series Product: VNXe3200 EMC Firmware: 3.0.1.3513260 EMC Firmware: 3.1.1.4993502

Resolution	Below commands only work on 3.0.0 and 3.0.1 code but it has been removed in 3.1.1 onward due to security reasons. For VNXe3200 in code 3.0.0 and 3.0.1: This command will clear alert and log entry from Unisphere. It clears logs from: System-->System Alerts System-->Logs Command to check number of log entries in VNXe: svc_purge_logs --dbpurge -l Command to purge all alert and log entries from Unisphere: svc_purge_logs --dbpurge -n 0 Where n = number of log entries want to keep. value of 0 is to clear all log entries For VNXe3200 in 3.1.1 code, there is no way for service user to remove Unisphere alerts. Product management is working on a way to enhance alert management. If you want to clear all alert and log entries from Unisphere for some reason, contact EMC VNXe support team referring this article number.

nov1ce · Answer

Thank you!

VNX

Resetting system health status

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