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January 24th, 2022 16:00
Lost nasadmin & root password to VNX
I was handed over a VNX unified array.
I have the sysadmin password, and all was fine till the certificate expired. Now I need access to the control station to update the certificate. However, I do not have either the root nor the nasadmin password.
I do not have EMC support for this array. Can someone help with a procedure to reset the two accounts?
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DELL-Sam L
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January 25th, 2022 10:00
Hello mnashish,
Here is a couple of links that maybe of assistance.
https://dell.to/3nZodIx
https://dell.to/3nXoqMC
mnashish
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January 27th, 2022 07:00
Hi, Thank you for your response.
Both the links are good. However, they do not address my issue to access the control station. I have access to sysadmin but it does not allow reset of the nasadmin password because the control station certificate has expired, and I need to access the Control station to renew the certificates.
DELL-Sam L
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7.6K Posts
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January 27th, 2022 13:00
Hello mnashish,
You will need to open a support case for this, as all other kb’s are reserved for tech support and partners only.
mnashish
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January 28th, 2022 09:00
Unfortunately, I do not have support for this array.